Auto Repair Near Me

Have you ever searched for “auto repair near me”? It’s a quick way to find a local auto repair shop in your area, but the challenge is deciding which of the shops you find is truly worthy of your time and money.

To get the full benefit of your “auto repair near me” results, you need to know what’s important to you—does the shop offer what you’re looking for? Aside from the obvious—whether they can work on your vehicle—there are four key considerations worth keeping in mind.

One of the most important questions is about warranty. Even though manufacturers have greatly improved the quality of spare parts, defects can still happen. So, does the shop you found in your “auto repair near me” search offer a warranty? If so, how long does it last? At Parkway Car Care, we offer an industry-leading 3-year/36,000-mile warranty on parts and labor. If a part fails within three years of the repair, we will replace it under warranty.

Another major consideration is the quality of parts. Does the shop use Original Equipment or the same high-quality parts? Shops that offer long warranties can usually do so because they rely on high-quality parts—often made by the same manufacturers that supply carmakers.

Third, think about customer service. Is the office clean? Is the staff friendly? Do they offer a complimentary shuttle, Uber, or Lyft ride if you have to leave your car for repairs? At Parkway Car Care in Rowlett, we offer free local Uber or Lyft rides so you can go about your day while we take care of your vehicle.

The fourth question to consider is how technologically advanced the shop is. Modern vehicles are packed with computers and sensors—are the technicians trained to use the latest tools to access your vehicle’s onboard systems? If a shop’s website doesn’t address this, it might be a red flag. You can also get a good sense of this by talking to the service advisor—do they offer digital vehicle inspections? Can they email or text you the inspection results, complete with pictures? If a shop offers digital inspections, it’s likely they’re keeping up with the latest technology. At Parkway Car Care in Rowlett, we equip our technicians with cutting-edge electronic tools and provide them with regular training so they can service even the most advanced vehicles. And yes, we offer free digital vehicle inspections with every service or repair.

We hope that next time you search for “auto repair near me,” you’ll have the tools to evaluate the shops you find. And if your vehicle needs service or repairs and you’re near Rowlett, we invite you to visit Parkway Car Care, where we pride ourselves on Quality, Value, and Service.